Our satisfaction warranty lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- Gift cards
- Downloadable software products
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, damaged, missing parts or accessories for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Items that are not returned to us in like-new condition, are damaged due ti misuse, missing the original packaging or any accessories they came with, will incur a 20% restocking fee.
You will be responsible for the cost of shipping back the merchandise for a full refund. Shipping costs are non-refundable.
We offer a 90-day factory defect warranty. Hinges and moving parts are not covered by the warranty.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
INSTRUCTIONS FOR REFUND
After the item is inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective. If you need to exchange it for the same item, send us an email at email@example.com and send your item to:
Singtech Inc. REFUNDS
861 Harold Pl, Suite 203,
To return your product, you should mail your product to:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
Please protect the product adequately before shipping.
We don’t guarantee that we will receive your returned item, and will not be liable for any unreturned items due to shipping.
You will also be responsible of paying for your own shipping if you don't claim a the package, and it is subsequently sent back to us by the shipping company, or if you submitted the wrong address in your order.
We reserve the right to change these terms without notice.